Name of service |
Service recipient |
Deadline for receiving services |
Serving authority |
|
1 |
Provide assistance in solving all types of ICT problems at the field level . |
Governmental and non-governmental organizations and the beneficiary population . |
Maximum two days . |
Officers engaged in related work at head office , district office and upazila office . |
2 |
ICT the different kinds of training programs are part of accepted and programs of the advice provided . |
All people |
Maximum two days |
Corresponding training coordinator . |
3 |
Providing citizen services through call centers . |
All people |
Instant |
Call center |
4 |
Educational institutions and other places set up computers and language learning lab of the services received , complaints and suggestions related . |
All people |
Maximum two days |
Concerned organizations , coordinators and call centers |
5 |
Providing services to the public in obtaining government information through updated websites . Any complaints and suggestions related to this . |
All people |
Maximum two days |
The official mentioned on the web site |
6 |
Public and semi - public sector ICT technical support provided . |
All government and semi - government |
|
|
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS