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List of Service

Name of service

Service recipient

Deadline for receiving services

Serving authority

1

Provide assistance in solving all types of ICT problems at the field level .

Governmental and non-governmental organizations and the beneficiary population .

Maximum two days .

Officers engaged in related work at head office , district office and upazila office .

2

ICT the different kinds of training programs are part of accepted and programs of the advice provided .

All people

Maximum two days

Corresponding training coordinator .

3

Providing citizen services through call centers .

All people

Instant

Call center

4

Educational institutions and other places set up computers and language learning lab of the services received , complaints and suggestions related .

All people

Maximum two days

Concerned organizations , coordinators and call centers

5

Providing services to the public in obtaining government information through updated websites . Any complaints and suggestions related to this .

All people

Maximum two days

The official mentioned on the web site

6

Public and semi - public sector ICT technical support provided .

All government and semi - government